Frequently Asked Questions

Novasonic Sound Massage Appliance

How does the Novasonic unit actually function?
Novasonic has a small head in the end of the unit that turns ordinary, household 60 Hz electricity into a range of audible sound waves that can easily penetrate the body up to 2.5 inches deep.

Does the Novasonic generate heat in the tissues?
No heat is generated. Any warming sensation is due to increased circulation.

Just what is it about the Novasonic that does cause some relief?
The sound waves or vibrations are in the hearing range and they stimulate local circulation and relax muscles and tissues just like any type of massage would, except much more gently.

What are the basics of the Novasonic Unit?
The Novasonic handle weighs less than one pound. It uses less than 25 watts of electricity. The unit is very portable for trips since it is less than two pounds with the carrying case.

Are there any special instructions for best and safe use of the Novasonic?
Always unplug the transformer when not in use (extends the life of the transformer). It is recommended that the unit not be used on the lower back or the abdominal region of any pregnant woman. It is recommended that it not be used on the chest area of a person using a pacemaker. These are all reasonable and prudent precautions. If you have blood clot problems of the lower leg do not use the unit on your calf since any form of massage there could loosen the clots leading to extremely serious outcomes. As always, if you have any medical condition you are strongly urged to consult with your physician.

Is there any other website featuring the Novasonic unit?
Yes, see the Novasonic factory's international website at: www.novasonic.dk

Is there a warrantee?
Yes - Novasonic has a two year warrantee against defects.

Is there a money back guarantee?
Yes, you have 21 days to try the unit. If not satisfied please return the unit to us promptly and we will refund the purchase price. We do not refund the shipping and handling fee. The unit must be returned clean and undamaged for a full refund of the purchase price.

Do I have to push the unit really hard against my body to get good results?
No, in fact use only a light touch. About 1 or 2 ounces of pressure is best. If you push hard, you will dampen the power of the unit and stop its effectiveness.

Will the Novasonic cure my ills and conditions?
Novasonic makes no claims to cure any medical condition. Novasonic will yield temporary relief from aches and discomfort due to physical exertion and/or working out. Early Novafon/Novasonic units were first sold in the USA before May of 1976 and are therefore grand-fathered under the FDA medical device rules. They have never been evaluated by the FDA for treatment of any medical condition. All medical conditions should be promptly referred to your physician.

How well built is the Novasonic unit?
It is an extremely fine, quality unit made in Europe by skilled technicians. The unit is a good appliance and like any quality unit should be treated as such. It is advised that turning the power knob should be done gently. It is also advised that if you use the unit with creams or oils that a plastic baggy be placed over the head of the unit to protect it from the creams and oils since they will rapidly degrade the rubber membrane found just under the little white power head. This use of oils and cremes is not covered under the warrantee and will lead to repair fees. If you choose to change the head -- screw off the head and screw on the other head, but please do NOT over-tighten the head as this can possibly damage the unit. The Novasonic should yield great comfort for years if carefully used and kept clean.